Signal High News Corporation is committed to the relentless pursuit of truth. We investigate and report on news that matters, everywhere. In our industry, time is of the essence and accuracy is our stock in trade. We follow a simple and straight-forward process to gather the facts and present them in the best possible way, on time and on point.
Step One: Report
Everything starts with a report. Reports are most commonly filed online [here], but they can also be taken by newsroom operators, journalists and any other member of our team. Reports can be filed in complete anonymity as our platforms do not keep logs, and we do not require any identifying information. Reports can include a lot of information, or very little. All sources are protected. Completed reports are sent to the newsroom for review and rapid assignment.
Step Two: Assignment
Reports are reviewed by newsroom operators. Some basic information gathering may be done at this stage. Operators create an “assignment package” and transmit to investigative reporter(s), field production teams, news bureaus, etc. This can all take place in less than ten minutes. The newsroom follows the report throughout the entire process.
Step Three: Investigation
Journalist(s) conduct a preliminary investigation. They strive to obtain all relevant details, evidence, context, history, perspectives, etc. They might reach out to witnesses and press the subject(s). If the article is follow-up to a developing story or a breaking news piece, they consult with the people behind the original article. When they have a solid understanding of the situation, they prepare to brief news executives for “decisioning.”
News executives are briefed and quickly “decision” the investigation. This is to say that they order further investigation, connect the proposed article to others, split the article into two or more pieces, embargo (reserve the article for later publication), go directly to publish, etc. When the news executives are satisfied that the investigation is newsworthy, it is forwarded to editing.
Step Four: Editing
The news item is sent to an editor for quality control. The editor proofs the work, performs all due diligence and works with journalist(s) to refine the piece into a finished product. This step may include consultation with editors-in-chief, executive producers, and other company managers to ensure a good fit. Completed articles are sent for production.
Step Five: Production
The approved news article is prepared for publication. It is essentially fit into the appropriate format and readied for advertising inserts, media, categorization, etc. This work is performed by skilled production engineers to ensure that the proper standards are met, and that any multimedia is compiled in a logical and practical way.
The right advertisers are selected to monetize the article. The advertising pieces are inserted at the most appropriate place(s). In some cases, this can involve major sponsorship, product placement and other initiatives.
Important! Articles are not placed on hold awaiting advertising inserts. In many cases, articles are sent to publish without advertising and the monetization takes place subsequently. Some articles are not monetized at all.
Step Six: Selection
Company managers — e.g. editors-in-chief, executive producers, etc. — select articles for their respective publications and programs, and place them. This means that they proof the final work and direct publishing staff where the articles are to be published, planning timing, rotation, saturation, etc.
Step Seven: Publication
The final news item is propagated to our news platforms. Linkages are made to other articles and, in some cases, previews are generated. A final quality check is performed and advertising campaigns are established, continued or launched. Articles are linked and placed on social media, where suitable.
Next: Moderated Discussion
Normally, the article is opened for public discussion. Just to be clear, we do not exclude commentary that disagrees with or criticizes our work – nor do we exclude articles that propose alternate perspectives; however, we have a legal obligation to ensure that the language used is in keeping with community standards and broadcast regulations. So moderators will censor certain words and phrases, and remove any comments that are obviously not a valid contribution to the discussion (e.g. spam, trolling, threats, etc). When an article is no longer being followed, and community participation (comments) has slowed or stopped, the article is moved into our archives, preserving all components as well as advertising (perpetual advertising). Archived articles do not expire.
Turnaround Time
We have the capability to process news in less than a few hours, where and when necessary. We have the capability to dispatch emergency broadcasts and breaking news notifications in minutes; however, when articles contains in-depth and expert analysis it can sometimes take longer. While we endeavour to bring the news as it happens, reporting the facts correctly takes patience. We would rather publish news that is correct and complete as opposed to publishing apologies after the fact. If you would rather get rapid flash news, with questionable accuracy and depth, along with trailing apologies, we suggest you tune into some of the larger news conglomerates. We get it right the first time.
Public Accountability
In keeping with regulatory framework and community expectations, we offer several avenues of recourse should you have concerns about our work. Every member of the public is welcome to use any of the escalating channels to voice their concern. All concerns are heard. Refer to Public Accountability (Concerns) [here].